Listing your load with GoBackload is quick and free. As part of our process, you can enter a suggested price (Accept-Now Price) that you're happy to pay. If your price is acceptable to a carrier, they will accept your offer. If not, they can post a counteroffer. You are free to accept or reject all offers you receive. Once you accept an offer, you are obligated to continue with the terms and conditions of GoBackload.
GoBackload has a last-minute opt out for senders, where you can relist your load if you decide the agreed bid or trucker is not right for you, after your speak with him/her. If you decide that the trucker is right for you and your load, you will need to confirm payment details directly with the trucker. At this point you should confirm your insurance and liability protocols with the trucker.
Once you have confirmed payment with the trucker, your load will be picked up. For your peace of mind, you can reach out to the GoBackload help desk at any moment to have one of our freindly freight coordinators help with any concerns. Once your load is delivered, please remember to place feedback. Feedback is key for those who will look to use the truckers service in the future. All the best, we look forward to helping you send safe and save with GoBackload.
Welcome to GoBackload, where we provide trucks and trucking companies with last-minute loads to fill gaps and FTL space. The process starts with us protecting senders from truckers that dont have the required values or certifications to meet the GoBackload standard.
Although GoBackload will require you to be a registered and reputatble transport company with a history in the industry, we will approve sole traders with a proven history of excellent service standards. Your address verification and identiity helps GoBackload conduct a background search to identify companies we are proud to have represent our brand in front of our customers.
Once authorised, you are able to set up your notification and company settings. This is important as it is how we notify you of loads that suit your business, but it is also what cusotmers will see if you win loads on the site.
GoBackload has two levels of truckers.
Standard Truckers pay 10% of their winning bid only upon winning the auction. It is free to browse and bid. You only pay for the loads you win.
Premium Truckers pay a monthly subscripiton, that allows them to communicate directly with senders and negates any comission being paid for winning a freight auction.
It is up to the trucker to confirm payment, insurance and delivery details directly with the sender.
At GoBackload we put a lot of emphasis on having the best truckers to represent the GoBackload brand.
Once you've delivered the load, the next part of the process is to mark the load as 'delivered' on the website listing, so both parties can rate each other. Good feedback is the key to getting more loads as time goes on. We realsie it wont always go to plan, thats why we have a helpdesk to moderate an work things through should that need to happen. We wish you all the best and look forward to working with you in the future.